CONTRIBUTED CONTENT — What does your business need to succeed in today’s fast-paced digital world? Perfectly suited for all office sizes, InfoWest’s VoIP phone services offer the the power and flexibility of the most advanced systems on the market yet still fit into your budget.

InfoWest, Southern Utah’s networking and internet experts since 1994, have offered VoIP phone services for over 15 years. Voice over Internet Protocol is a technology that enables users to make phone calls through a broadband internet connection instead of a regular telephone line. Going beyond the office, wireless hotspots at airports, parks, cafés and more allow you to instantly connect to the internet and reach customers nationwide.

“InfoWest is local,” InfoWest business consultant Scott Laws said. “We want to take care of all the local businesses here and do what we can to give them all the support and services they need so that their businesses are successful.”

Understanding VoIP

Embracing VoIP gives businesses a competitive edge by enabling them to adopt modern communication technologies and adapt to changing consumer preferences. InfoWest’s VoIP systems provide detailed call analytics and reporting, which can help companies make data-driven decisions to improve customer service and operational efficiency.

Phone companies are discontinuing most business voice services on their copper lines as their switching equipment ages and becomes obsolete. InfoWest VoIP can directly replace, augment and improve upon any existing phone company’s copper line services – and you can keep your phone number.

With InfoWest, additional features come at no extra cost. Subscribers can take advantage of a wide range of capabilities including voicemail-to-email, virtual phone numbers, call forwarding, auto-attendants and call recording. Users can also block spam calls. Additionally, VoIP helps shrink your company’s environmental footprint by reducing the need for physical phone lines and hardware.

Flexibility

VoIP phone services can be accessed from anywhere with an internet connection, providing remote and mobile workforce capabilities. This technology allows companies to seamlessly connect multiple offices in different geographic locations and establish a local presence in various markets. 

“For example, if you have an office in St. George and another in California, you can be on the same VoIP system and have calls ring at both locations, or transfer calls easily,” Laws said. 

VoIP can easily integrate with other business applications and software, such as customer relationship management systems and email clients, to streamline workflow and data sharing. Unified communications features, including voice, video, chat and conferencing, improve employee collaboration and flexibility.

Reliability

InfoWest provides redundant infrastructure and backup options to ensure minimal downtime. Their tech support team is 100% local and standing by to fix any issues subscribers may encounter quickly and effectively. 

With InfoWest, you can rest assured knowing your communications aren’t being shared with scammers and spammers. VoIP services employ advanced encryption and security measures to protect sensitive data and conversations.

InfoWest’s VoIP systems are largely cloud-based, reducing the need for on-site hardware maintenance. InfoWest also manages software updates and security patches directly to ensure reliability and security.

Cost efficiency

VoIP service typically costs less than traditional phone systems, making it a budget-friendly option for businesses of various sizes. With InfoWest, scalable pricing allows subscribers to pay only for the features and lines they need.

Lower international and long-distance calling rates can also result in significant savings. InfoWest doesn’t charge any additional fees for calls throughout the United States as well as Canada and Mexico.

InfoWest’s VoIP plans are custom-designed to fit your business. You can easily add or remove phone lines and features as your company expands or contracts. InfoWest also provides free training on how to use your new VoIP phones.

Learn more about InfoWest’s products, services and community outreach on their website.

Written by ALEXA MORGAN for St. George News.

• S P O N S O R E D  C O N T E N T • 

Resources

• InfoWest | Telephone: 435-674-0165 | Website.
• Locations:
  • St. George: 435 E. Tabernacle St.
  • Cedar City: 360 W. 200 North.

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